Privacy Policy

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Welcome to Les Casaniers Dordogne.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. 

Please read this Privacy Policy carefully to understand what information we collect and how we use it. 

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect 

We collect information that you voluntarily provide to us and information that is automatically collected when you use the Site.

1.1 Information You Provide

• Contact Information: When you fill out a contact form, book a stay, or inquire about our gite, you may provide your name, email address, phone number, and other contact details.
• Booking Information: When making a reservation, we may collect additional details such as the dates of your stay, the number of guests, and payment details.

1.2 Information Automatically Collected

• Log Data: Our Site may collect information such as your IP address, browser type, pages visited, and the date and time of your visit.
• Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information 

We use the information we collect to:

• Process bookings and manage your stay at our gite.
• Respond to your inquiries and provide customer support.
• Send you updates, special offers, or promotional materials (if you have opted in).
• Analyze usage trends and improve the Site’s functionality.
• Comply with legal obligations and resolve disputes.

3. Sharing Your Information 

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties, including:

• Service Providers: To facilitate bookings, payment processing, or email communications.
• Legal Authorities: If required by law or to protect our rights.

4. Data Retention 

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights 

If you are located in the European Union (EU) or European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• The right to access, correct, or delete your personal data.
• The right to object to or restrict certain data processing.
• The right to data portability.
• The right to withdraw consent where processing is based on your consent.

To exercise these rights, please contact us at lescasaniersdordogne@gmail.com

6. Security of Your Information 

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links 

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Children’s Privacy 

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Contact Us 

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: lescasaniersdordogne@gmail.com

Thank you for trusting Les Casaniers Dordogne with your personal information. We are committed to safeguarding your privacy while providing you with an exceptional experience.